Visitor Service and Ice Rink Assistants, At-Bristol

Function: Hospitality

Role categories:

  • Rate/Salary: £7.59
  • Location: Bristol
  • Type: contract
  • Starting date: 18/10/2017
  • Expires: 03/09/2017

Job description

Contract: Various contracts and work patterns available including full-time, part time and zero hour, available from October 2017.

We are looking for fun and energetic Visitor Service Assistants over the festive season and beyond. We want you to help engage and participate in all the excitement At-Bristol has to offer, including our Ice Rink, over the Christmas period.

We are looking for staff to work flexibly on weekdays, weekends and Bank Holidays during the busy peak periods including school holidays.

A confident and enthusiastic personality, you will be flexible and have excellent communication skills, with the ability to engage with all our visitors and clients.  You will need to be able to think on your feet and enjoy problem solving including dealing with all aspects of customer support, and remain calm under pressure.  You must be passionate about delivering a professional high quality customer care at all times. Ability to ice skater is desirable but not essential for the role.

The Visitor Service Assistant roles will include:

Visitor Services - As the welcoming face, you will assist in the promotion and enhancement of the visitor experience in At-Bristol, working within admissions and retail.  The role will include meeting and greeting visitors, working in the shop, handling payments and dealing with visitor enquiries.  

The Ice Rink – From November 2017-January 2018, you will be required to assist with the At-Bristol ice rink.  You will be responsible for issuing and collecting skate hire, handling payments, and for those with skating experience; there will be an opportunity to provide support on the rink to ensure a safe and enjoyable environment for all skaters.

A criminal reference check will be carried out as part of our child protection policy.

Closing date for applications: Sunday 3rd September

Interview date: Week commencing 18th September

Start date: Approx. 18th October




To Apply: Please see our website for a full job description and the application form. If you would like to be part of our team, please apply by sending a CV and a completed application form, found on our website to the HR team:, quoting the job reference in the email subject.